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How to start the 6 month Premium Trial for Sense?

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‎08-05-2021 05:56 - last edited on ‎08-06-2021 11:16 by Fitbit Moderator

‎08-05-2021 05:56 - last edited on ‎08-06-2021 11:16 by Fitbit Moderator

Hey!

 

I just bought my new Fitbit Sense, and I just read that it includes a 6 month premium subscription. Though I have no idea how to start the trial. I can't fint anywhere to sign up for it. 

 

Moderator Edit: Clarified subject

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‎08-06-2021 11:18

‎08-06-2021 11:18

@Idafitness Welcome to the Fitbit Community. Thanks for the details mentioned. 

 

In order to start your 6 month Premium trial, your Sense needs to be paired to your account. After this, follow this procedure to activate it: 

 

  1.  Tap the Premium tab.
  2. Read the overview, and tap the button to get started.
  3. Choose a 1-year or monthly subscription to start after your trial, and follow the instructions to subscribe.

Hope this helps. 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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‎08-06-2021 12:14

In response to SilviaFitbit

‎08-06-2021 12:14

Hey again ☺️

 

My Sense is paired with my account, and when I choose a subscription I only get the 90 day free trial 😅 Do I have to use that before I can use the 6 month trial? 

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‎08-07-2021 10:52

In response to Idafitness

‎08-07-2021 10:52

@Idafitness Thank you for getting back. 

 

The 6 month trial should display as soon as your Fitbit Sense has been paired to your account. The best way to get help for this problem is to chat with us online or give us a call. Click here to get connected.

 

See you around. 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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