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Incorrect workout impact totals (steps and calories)

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In the "impact" tab for a workout, the totals for steps and calories are incorrect. The total for zone minutes is correct.

 

I only track 3 workouts (pilates, walk, and run). For all 3, the calorie total shown is the current number of calories so far /today/ (regardless of what day the workout was done on). 

The step total isn't consistent for all 3.

  - Walk/run: it's the total # of steps done during that workout

  - Pilates: it's the current number of steps so far /today/ (regardless of what day the workout was done on)

 

For example, let's say yesterday I burned 2k calories, got 13k steps, and 50 zone minutes.

So far today, I've burned 708 calories with 619 steps.

Yesterday's run or walk (3.5k steps, 200 cal, 30 zone mins) will show impact as:

  - 3.5k steps out of 3.5k steps (expected: 3.5k out of 13k)

  - 200 cal out of 708 cal (expected: 200 cals out of 2k)

  - 30 mins out of 50 mins (expected: same)

 

Yesterday's pilates (500 steps, 100 cal, 10 mins) will show impact as:

  - 500 steps out of 619 steps (expected: 500 out of 13k)

  - 100 cal out of 708 cal (expected: 100 cal out of 2k)

  - 10 mins out of 50 mins (expected: same)

 

Workouts are tracked automatically or started manually from the watch. I'm using a charge 5, android 12, app version 3.58

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2 REPLIES 2

I have precisely this issue too, using a Luxe, with app version 3.62 on Android 11.

 

The calorie data is clearly being pulled through live from the current day as it increases incrementally as the calorie burn slowly ticks up in the background.

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Just to illustrate how this is displaying for me, to add to the data available:

 

My dashboard for today (Thursday) shows that I have so far earned 0 Zone Mins, 800 steps and 619 cals.

 

My dashboard for Saturday shows 173 Zone Mins, 14,744 steps  and 3,395 cals.

 

On Saturday I tracked three bouts of exercise, all started by me on my Luxe (no manually added exercise, which I only do very rarely).

 

My first exercise session on Saturday was a HIIT class, recorded as a 'workout' on my watch. The impact section of the exercise log says the impact on my day was 5,070 of 5,070 steps taken, 607 of 619 calories burned and 100 of 173 active zone minutes.

 

I followed this with a short treadmill run, recorded as 'treadmill' on my watch. The impact section says 2,861 of 2,861 steps, 237 of 619 calories and 36 of 173 active zone minutes.

 

I then followed this with a yoga class, recorded as 'yoga' on my watch. The impact section says 97 of 800 steps, 290 of 619 calories and 30 of 173 active zone minutes.

 

As you can see, the daily total of active zone minutes for Saturday within the impact section is displaying correctly and consistently across exercise sessions. The total number of calories is displaying incorrectly but consistently across exercise sessions, matching calories burned so far today (Thursday) rather than Saturday. The total number of steps is displaying incorrectly and inconsistently, variously showing the total steps taken so far today (Thursday) or the number of steps taken during the individual exercise session on Saturday. While I typed this, my total calories burned so far today increased by a few calories on my dashboard, and the totals displayed in the impact section for Saturday also increased to mirror today's figure.

 

The issue is the same whichever previous day I look at - it is not isolated to only particular days.

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