Is it possible for exercises to play audio while screen is off?

[Twintop]

Hi all. Is there any way to have audio from the coaching videos continue to play while the screen is off? Keeping my phone on while sitting in my pocket (or hand) doesn't work well since most any accidental tap on the screen pauses the video. Thanks!

Moderator Edit: Clarified Subject.

[MarcoGFitbit · Accepted solution]

Hello @Twintop, have a warm welcome to the Fitbit Community, it's great to have you on board. 

I appreciate your participation in the Forums and for sharing your question with us. At this moment, when the screen on your phone turns off, the Fitbit Coach videos will pause. Nevertheless, we have designed several audio exercises you can perform while the phone is locked, in case you'd like to try those. 

We really appreciate our members's input and feedback and I would like to thank you for yours. Our team is always looking to improve the Fitbit experience and I understand how important for you is to have your exercises play while the screen on your phone is off, which is why I would like to encourage you to submit your insight as a suggested idea, where members of the Community can comment and vote for it so it can be implemented in the future.

Feel free to share your suggestion with your friends and family to add more votes and comments, this is the best way to make your voice heard and get the attention from our development team.

I hope this can be helpful, if there's anything else I can do for you, please feel free to reply.

[Twintop]

Thanks, @MarcoGFitbit. While a disappointing answer it is the answer.

I'm not able to locate audio only routines in my Fitbit Coach app. Can you direct me to them or tell me how to filter video workouts from the list of available routines, please?

[MarcoGFitbit]

Hello @Twintop, I hope you're doing well, thanks for taking the time to reply. 

I appreciate you have come back. In order to check the new Audio Exercises, please tap on the Workouts tab (with the lightning icon) on the menu. You will be able to see the following screen:

In here, all the categories, with the exception of Bodyweight Workouts, are filled with audio exercises. 

I hope this can be helpful, if there's anything else we can do for you, please feel free to reply. 

[ChoLoaf]

I tried  playing an audio only run, but the audio cuts out when my screen locks. Am I doing something wrong?

[SilviaFitbit]

@Twintop Welcome to the Fitbit Community. Thanks for the details mentioned. 

When playing an audio workout in Fitbit Coach, it should continue playing even when the phone is locked. Please double check that it has the following requirements: 

• Constant internet connection. We recommend using Wi-Fi instead of your cellular data.
• 1GB of free space.

If you're still experiencing the same, let me know the phone model and OS installed on it. 

Hope this helps. 

[ChoLoaf]

Yes on both! I'm using a Samsung Galaxy S7 running Android 8.0.0.

[SilviaFitbit]

@ChoLoaf Thank you for getting back. Your report is appreciated, I've shared this information with my team for further investigation. 

Keep in mind that it's always recommended to update your phone OS to the latest version. 

See you around.