Is it possible to cancel the Premium view on the app?

[BernyBernman]

So I signed up for the free trial of premium and besides being deeply underwhelmed and annoyed that Fitbit is tracking and storing data regardless of having a subscription and then having to pay to unlock all of the features the Versa 2 I bought has (I think that should really be illegal) I find that the "break down" of the data particularly for sleep is less useful that what you get with no subscription. I have all ready canceled the subscription so it wont renew in mid September, but I was wondering if there was a way to actually end the trial early so I can just go back to using the free version. I really dont want to have to deal with this for another 2 months.... 😡

Moderator Edit: Clarified subject

[SilviaFitbit]

@BernyBernman A warm welcome to the Community!

Thanks for getting in touch about this. Sorry to hear that you didn't like the Premium sleep content. 

I appreciate that you mentioned you already cancelled your subscription. It's not possible to cancel the Premium view on your Fitbit app, it will be cancelled once your 90-day trial ends. 

Please check below the difference between free and Fitbit Premium sleep information: 

	Premium subscription	Free in the Fitbit app
Sleep schedule	✓	✓
Quality: Deep & REM sleep stages Analysis of sleep stages	✓ ✓	✓ ✓
Duration: Time asleep and awake Analysis of sleep duration	✓ ✓	✓
Restoration: Sleeping heart rate & restlessness Analysis of sleeping heart rate & restlessness	✓ ✓

While you have Fitbit Premium, you could take advantages of Guided Programs and Fitbit Coach exercises. 

I'll be around if you have any additional questions!