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Is it possible to extend the Fitbit premium free trial?

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‎01-08-2021 02:03

‎01-08-2021 02:03

My Fitbit versa broke on 21st October and I made a warrantee claim and got a new one on 8th December. This was a week into my three months Fitbit premium trial and I was missing it for about 7 weeks. As my trial is coming to an end in a weeks time, I didn’t know whether it would be possible to extend the trial by the 7 weeks, or whether this is something that just doesn’t happen 

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‎01-09-2021 09:26

‎01-09-2021 09:26

@Milly12 A warm welcome to the Fitbit Community. Thanks for the details mentioned. 

 

In this case, I've shared your case with our Support team and someone will contact you as soon as possible. Due to recent events affecting our operations they may take a bit longer to get back to you. 

 

Have a great weekend. 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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‎01-09-2021 09:26

‎01-09-2021 09:26

@Milly12 A warm welcome to the Fitbit Community. Thanks for the details mentioned. 

 

In this case, I've shared your case with our Support team and someone will contact you as soon as possible. Due to recent events affecting our operations they may take a bit longer to get back to you. 

 

Have a great weekend. 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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‎01-09-2021 09:33

In response to SilviaFitbit

‎01-09-2021 09:33

That’s great, thank you for the help 🙂

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