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Is it possible to get rid of Premium before it expires?

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‎01-25-2021 22:25 - last edited on ‎01-27-2021 12:02 by Fitbit Moderator

‎01-25-2021 22:25 - last edited on ‎01-27-2021 12:02 by Fitbit Moderator

Hi, hoping someone can help. I recently bought a new Inspire 2 last week which came with a years free trial of premium. I’ve cancelled it under my subscriptions on my phone but am I stuck with it now for the rest of the year? I haven’t been able to locate anywhere to delete or get rid of it. I really prefer the non-premium version of my stats etc and would like to revert to this ASAP (preferably without waiting for the year) many thanks for your help 🙂 

 

Moderator Edit: Clarified subject

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‎01-27-2021 12:06

‎01-27-2021 12:06

@Flinderella A warm welcome to the Fitbit Community. Thanks for the details mentioned. 

 

Your Fitbit Premium view on the Fitbit app will disappear when it expires. At the moment, it's not possible to remove it from your Fitbit app as it was enabled and the 1 year Premium trial was activated. 

 

Your understanding is appreciated, hope you can take advantage of the Premium features that are available to you now. 

 

Have a nice day. 

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