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Is it possible to stop the Premium trial before it expires?

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‎02-02-2021 17:01 - last edited on ‎02-03-2021 14:32 by Fitbit Moderator

‎02-02-2021 17:01 - last edited on ‎02-03-2021 14:32 by Fitbit Moderator

I want Premium to go away. Now. 

 

Is there a way to do this? Or do I have to wait for the trial to be over?

 

I cancelled it weeks ago. But it's still there. 

 

Moderator Edit: Clarified subject

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3 REPLIES 3

‎02-03-2021 14:40

‎02-03-2021 14:40

@Dermott Welcome to the Fitbit Community. 

 

The Premium view on your Fitbit app will be cancelled when the trial expires. In the meantime, you could take advantage of the Premium features offered on the app. 

 

See you around. 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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‎02-04-2021 06:15

In response to SilviaFitbit

‎02-04-2021 06:15

I don't like any of the Premium "features"

Are you saying it's impossible to disable them?
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‎02-05-2021 12:11

In response to Dermott

‎02-05-2021 12:11

@Dermott Thanks for getting back. Since Fitbit Premium has been activated in your Fitbit app, it's not possible to disable it until it expires. 

 

See you around. 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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