12-10-2020
07:00
- last edited on
12-11-2020
17:17
by
SilviaFitbit
12-10-2020
07:00
- last edited on
12-11-2020
17:17
by
SilviaFitbit
I am having an issue with my fitbit where when I go to do my mindfulness for the day it never tracks my heart rate.
Moderator Edit: Clarified subject
01-08-2021 06:38
01-08-2021 06:38
01-09-2021 11:14
01-09-2021 11:14
@SharyS @alexthecat It's great to hear that it worked!
@H3Dakota Thank you for getting back. In this case, I've shared your post with our Support team and someone will contact you as soon as possible. Due to recent events affecting our operations we may take a bit longer to get back to you.
Have a great weekend.
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11-26-2021 20:41
11-26-2021 20:41
Hi Fitbit Team
I'm very new to the Fitbit Family, recently transferring from Garmin. I'm finding the heart rate not logging on mindfulness either. I note that this post is 2020 & with a Charge 4 thought this would've been rectified. Please assist. Also having issue with Readiness. Have been wearing for the required 4 days but says now that I haven't been wearing & unable to give reading. Please help. Could just be my newbieness....
11-27-2021 21:57
11-27-2021 21:57
So new that I realised I have a Charge 5 & not a 4!!! I clicked on the session & found there was a heart rate showing, which when returning to main screen, the heart rate now shows. Yay me!!