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Mindfulness sessions not logging heart rate

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I am having an issue with my fitbit where when I go to do my mindfulness for the day it never tracks my heart rate.

 

Moderator Edit: Clarified subject

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Didn't make a difference for me. Still get the message to wear my Fitbit.
It also took me 3x of trying to log reflection before it actually saved my
choice.
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@SharyS @alexthecat It's great to hear that it worked! 

 

@H3Dakota Thank you for getting back. In this case, I've shared your post with our Support team and someone will contact you as soon as possible. Due to recent events affecting our operations we may take a bit longer to get back to you. 

 

Have a great weekend. 

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Hi Fitbit Team

I'm very new to the Fitbit Family,  recently transferring from Garmin. I'm finding the heart rate not logging on mindfulness either. I note that this post is 2020 & with a Charge 4 thought this would've been rectified. Please assist. Also having issue with Readiness. Have been wearing for the required 4 days but says now that I haven't been wearing & unable to give reading. Please help. Could just be my newbieness....

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So new that I realised I have a Charge 5 & not a 4!!! I clicked on the session & found there was a heart rate showing, which when returning to main screen, the heart rate now shows. Yay me!!

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