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Premium features are still locked

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‎01-12-2021 05:51 - last edited on ‎01-23-2021 16:35 by Fitbit Moderator

‎01-12-2021 05:51 - last edited on ‎01-23-2021 16:35 by Fitbit Moderator

I paid for premium everything still locked

 

 

Moderator Edit: Labels and clarified subject

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‎01-13-2021 01:08

‎01-13-2021 01:08

I've added the 3 months of Premium to the basket when I purchased my Versa 3 and I can't see any way to actually activate it with my account. I've tried to contact their support on multiple platforms, including Facebook and Twitter for a week, and still no answer... Shocking.

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