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Premium features not showing on tablet

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‎11-08-2020 18:57

‎11-08-2020 18:57

I can see the Premium features on my phone but when I log into my tablet,I don’t see the premium features, only the option to download Fitbit Coach. 

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‎11-09-2020 07:22

‎11-09-2020 07:22

@Nstarling Thanks for joining us! 

 

Let me help you with your missing Premium features when you view your account on your tablet. The premium isn't restricted to a device so you should be able to see this on your tablet. Make sure you are using the same email as then one you use on your phone. You can also try logging out from your account, restart your device and log back in.

 

I also moved your post to the correct board.

 

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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‎01-07-2022 08:58

In response to AlvaroFitbit

‎01-07-2022 08:58

I am having the same problem. I have premium on my phone but not linked tablet

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