help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Premium not showing on app

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎05-05-2023 04:19

‎05-05-2023 04:19

I have an annual Premium subscription which is due to renew in June. Suddenly today the premium features aren't showing in my app and it asks me to apply for membership when I click on them. How do I get them reactivated without having to pay twice?

Best Answer
Labels:
0 Votes
1 REPLY 1

‎05-05-2023 05:59

‎05-05-2023 05:59

Hi, @DocGuinea! I would contact Fitbit Support directly.

MakMak | Community Council

If you find a response useful, please mark it as a solution to help others.

Check out the Lifestyle Forums for ways to get more active!

Best Answer
0 Votes