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Premium subscription doesn't recognize my new email address

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‎12-27-2024 20:04 - last edited on ‎12-28-2024 05:20 by Fitbit Moderator

‎12-27-2024 20:04 - last edited on ‎12-28-2024 05:20 by Fitbit Moderator

So I got a new fitbit and updated my email. But when I go to get my free premium it tries to use a old email that no longer works. Even though within the fitbit I have the new one. What do I do? 

Moderator edit: updated subject for clarity

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