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Redeemed a gift card but no subscription in my account

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‎11-18-2021 23:14

‎11-18-2021 23:14

I got a 1-year fitbit premium membership gift card off bestbuy yesterday and went ahead to redeem it on fitbit.com/redeem

After the signon prompt the page was automatically shut down and no subscription showed up in my fitbit account

I guessed it might be a network issue so I tried to redeem the gift card again but it said it's already activated.

So now basically I'm left with a void gift card and no premium subscription. Please guide me through if you have any idea on this.

Thanks in advance.

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