Signed up for 90 day trial, bought a Fitbit Luxe which includes 180 day trial, what to do?

[mrchrisan]

Hello

I signed up for a free 90 day trial. I decided to also buy my first fitbit watch which comes with a 180 day trial. My question:

1) Do I have to activate the 180 day trial right away when I set up the watch?

2) Can I just wait until my free 90 day trial is finished and then activate the 180 day trial that automatically comes with the LUXE?

3) Is there a time frame of when I have to activate the free 180 day trial after setting up my fibit?

Thanks so much in advanced!

Moderator Edit: Clarified subject

[SilviaFitbit]

@mrchrisan Welcome to the Fitbit Community. Thanks for the detailed information shared. 

Glad to hear that you purchased a Fitbit Luxe. In this case, it's recommended to cancel the subscription you currently have then after 3 days of expiration, you'll receive the trial that comes with Fitbit Luxe. 

As soon as the current subscription activates, the pop up to activate the trial that comes with Luxe will displayed, it's recommended to activate it as soon as you receive the invitation. 

Hope this helps. Enjoy your Premium trial. 

[mrchrisan]

Hi thank for the reply as I've read that but none of my previous questions questions were answered and it seems like a few other people have the exact same questions as me as it was "marked"

1) Do I have to activate the 180 day trial right away when I set up the watch?

2) Can I just wait until my free 90 day trial is finished and then activate the 180 day trial that automatically comes with the LUXE?

3) Is there a time frame of when I have to activate the free 180 day trial after setting up my fibit?

[SilviaFitbit]

@mrchrisan Thank you for getting back. 

I appreciate the research done prior to posting. As soon as the Fitbit Luxe is paired to your account, the invitation to activate the 6 month trial is going to pop up, it's recommended to activate it. 

Since the 90 day trial has been activated, please cancel it and it will expire in 90 days. Once this has expired, after 3 days you'll receive the 6 month trial. 

Last but not least, If your Fitbit tracker/watch is purchased through Fitbit.com, Premium is activated upon date of purchase. However, if it's purchased elsewhere you need to activate within 60 days of pairing. 

Hope this helps.