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Signed up for the 90-day trial but was charged

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‎04-11-2020 10:01 - last edited on ‎04-15-2020 11:40 by Fitbit Moderator

‎04-11-2020 10:01 - last edited on ‎04-15-2020 11:40 by Fitbit Moderator

I just signed up for the free 90 trial of premium, but was automatically charged. 

 

Moderator edit: Updated subject for clarity 

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‎04-15-2020 11:38

‎04-15-2020 11:38

@Trinitycook Welcome to the Community. Sorry for the delayed reply. 

 

Thanks for reaching out. I've taken the liberty to create a case on your behalf with our Support team, they will continue assisting you. Due to recent events affecting our operations, we may need more than 7 business days to respond.

 

I'll be around if you have any additional questions. 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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