09-21-2021
04:19
- last edited on
09-21-2021
11:38
by
SilviaFitbit
09-21-2021
04:19
- last edited on
09-21-2021
11:38
by
SilviaFitbit
I just went to check out the free premium subscription and apparently subscribed to it. Now, six months later, 8,99 euros are stolen from my credit-card by Fitbit. This is really a criminal activity. It's also a ridiculously high monthly price for delivering very little.
Moderator Edit: Clarified subject
09-21-2021 08:25
09-21-2021 08:25
Fitbit Premium is automatically charged at the end of the free trail. You'll have to cancel before the free trail ends to prevent getting charged by Fitbit.
09-21-2021 08:30
09-21-2021 08:30
Hi @jackvl @CollinM is right, you have to cancel. You also had to give your credit card information in order to get Premium in the first place. Have you tried cancelling the service?
From a Moderator: "you need to do the following procedure to cancel your Fitbit Premium subscription:
> your profile picture.
Once you're redirected to Google Play please make sure to follow this procedure to cancel the subscription on Google Play.
Keep in mind that Fitbit subscriptions are non-refundable. However you could always contact Google Play, sometimes they provide refunds. "