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Signed up for the Premium trial then 6 months later I was charged

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I just went to check out the free premium subscription and apparently subscribed to it. Now, six months later, 8,99 euros are stolen from my credit-card by Fitbit. This is really a criminal activity.  It's also a ridiculously high monthly price for delivering very little.

 

Moderator Edit: Clarified subject

 

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Fitbit Premium is automatically charged at the end of the free trail. You'll have to cancel before the free trail ends to prevent getting charged by Fitbit.

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Hi @jackvl  @CollinM is right, you have to cancel. You also had to give your credit card information in order to get Premium in the first place. Have you tried cancelling the service?

 

From a Moderator: "you need to do the following procedure to cancel your Fitbit Premium subscription: 

 

  1. In the Fitbit app, tap the Today tab  
     

     > your profile picture.

  2. Scroll down and tap Manage Subscriptions. Your active subscriptions open in your phone’s app store.
  3. Tap your Fitbit Premium subscription > Cancel Subscription. Note that you won't see this option if you already canceled your subscription. Your subscription expires at the end of your current monthly or yearly subscription term.

Once you're redirected to Google Play please make sure to follow this procedure to cancel the subscription on Google Play. 

 

Keep in mind that Fitbit subscriptions are non-refundable. However you could always contact Google Play, sometimes they provide refunds. "

Stepping in the U.S.A. since September 2013. Android 14

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