Sleep Results Not Showing up on Sleep Screen

[Veepo]

Hello,

Since I tried the Premium Trial, it seems my sleep results take longer to show up on my dashboard on my app.  But even longer to show up on the Sleep detailed result screen.

I have to restart my phone to get it to show. Or in about two hours it will show up.

What is going on?

Thanks,

V

[Dragonball]

I am missing my Spo2 score ..

[SilviaFitbit]

@Veepo Hi there. Thanks for the details mentioned and the troubleshooting performed. 

It's odd what you're experiencing. Your data should update as soon as your Fitbit syncs to your app. Let's try the following:

- Log out from the Fitbit app 

- Clear the app cache 

- Restart your phone 

- Log back in and continue monitoring your data 

@Dragonball Hi there. 

Please visit this article to check the requirements you need to have in order for SpO2 data to displayed. 

Hope this helps. 

[Veepo]

Hi @SilviaFitbit 

The Sp02 is showing up.

What I am not seeing is the result in the This Week section.  I see all the other days info, but not today.  Today, I have been up for over two hours, the info is still not there.  Watch is fully charged.  Yesterday is showed up almost right away.

Thank for helping out!

[SilviaFitbit]

@Veepo Thank you for getting back. 

In this case, I'd like you to attach a screenshot to your next reply, this to provide the appropriate troubleshooting. Also, let me know the phone model and OS installed. 

See you around.