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Sleep profile animal not crediting nights of sleep

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‎07-09-2023 00:04 - last edited on ‎07-22-2023 16:03 by Fitbit Moderator

‎07-09-2023 00:04 - last edited on ‎07-22-2023 16:03 by Fitbit Moderator

Hi,

My sleep stages and scores are both calculated. Still I see that only 1 night of sleep is logged for sleep profile animal statistics. It is now 9th of July and I am able to see sleep stages and scores for all the days of July but still it says ”1 night logged” in the sleep profile section below the sleep score graph. Can someone help? 

I sync my device everyday and keep it with decent battery level. I have Inspire 3 and I use IOS app. 

Moderator Edit: Clarified subject and updated label

Thank you for your help! 

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21 REPLIES 21

‎09-13-2023 11:26

In response to Heather-S

‎09-13-2023 11:26

Will this OFF/ON toggle work for other "Tiles" that are reporting erroneous data by perhaps flushing out (deleting) corrupt data that is being passed back and forth between the devices when they sync?

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‎09-24-2023 11:38

In response to JuanFitbit

‎09-24-2023 11:38

Hello @JuanFitbit, 

I am still having this issue. I have sleep stages and scores. My nights of sleep are being automatically detected, but I have no “nights logged” in the sleep profile progress bar. The sleep profile is the only reason I upgraded to premium, so if there isn’t a resolution soon I will probably cancel the subscription. 

Please let us know if there are any settings or ways we can troubleshoot. 

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