Sleep stages not showing and hourly activity

[Ks1Sunflower]

Since joining the Get More Zzz's program two days ago my sleep has failed to log the last two days and the message I get it be sure to wear you Fitbit to bed. I have been and have had no problems until joining this program. Also, yesterday only 3 of my 9 hourly activity showed up on my dashboard, although all 9 show on my Versa and so far today only 1 of my 3 are showing up.

Is anyone else experiencing these issues?

Moderator edit: Updated subject for clarity 

[SilviaFitbit]

Welcome to the Fitbit Community @Ks1Sunflower. Thanks for the details mentioned. 

Your Fitbit will show you insights based in sleep logs. Please check the following scenarios that might prevent your sleep data to be recorded: 

• If you slept in a position that prevented your device from getting a consistent heart-rate reading or wore it too loosely. For best results, wear your device higher on your wrist (about 2-3 finger widths above your wrist bone). The band should feel secure but not too tight.
• If you used the Begin Sleep Now option in the Fitbit app (instead of simply wearing your device to bed). For more information on automatic sleep tracking, see How do I track my sleep?
• If you slept for less than 3 hours.
• If your device’s battery is critically low.

Regarding your your hourly activity steps that aren't matching, please confirm that you have the latest app version and that your Versa is syncing often because this can affect the hourly activity tile. 

I'll be around if you need further assistance. 

[Ks1Sunflower]

I wore my Versa the same way and place on my wrist I have for the last year, my battery was at 72%, I slept for 8 hrs. 10 mins one night and 7 hrs. and 45 min. the other, and I wasn't aware of the Begin Sleep Now function. 

Once I quit the Premium programs Get More Zzz's and Get Active my Versa recorded my sleep data and reported a sleep score and my Hourly Activity has shown up every hour today.

[SilviaFitbit]

Thanks for getting back @Ks1Sunflower. Sorry for the delayed reply. 

Since, your Versa is still not tracking your sleep information. I've shared your post with our Support team, they will continue assisting and providing you with options. 

Let me know how it goes.