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Unable to cast premium videos for Android and iOs

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‎01-27-2022 10:04 - last edited on ‎02-03-2022 16:29 by Moderator Alum

‎01-27-2022 10:04 - last edited on ‎02-03-2022 16:29 by Moderator Alum

I see there are several posts since 2020 already about Premuim users being unable to cast the workouts to the tv. Trying to do them on the little phone screens is frustrating at best. I was really looking forward to my workout today. 

Given that nothing has been done about the possibility of casting for the past couple of years makes me think theres no intention of it ever happening.  It seems Fitbit don't really care about their customers. I have a chat with customet support and their answer was: " go and vote" , " Use Google home to see if it works"  really? Is that the solution Fitbit is offering? So. Desapointed 😞

 

Moderator Edit: Clarified subject

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‎06-20-2022 22:25 - last edited on ‎06-21-2022 22:01 by Moderator Alum

In response to ArielChiang

‎06-20-2022 22:25 - last edited on ‎06-21-2022 22:01 by Moderator Alum

 🤷‍:male_sign:They've made zero effort to bring their fitness videos to TV. maybe they will wake up. I've subscribed to Les Mills. Excellent content straight through my firestick. Also App for TV if no firestick. 👍Sent via Mobile Mail

 

Moderator Edit: Word choice.

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‎07-09-2022 16:01

In response to korolei

‎07-09-2022 16:01

They should take some advice from Daily Burn. Their app worked really well with searching for and organizing workouts. I used to use their app, but cancelled my membership and now I'm regretting it based on how much still needs to be improved with Fitbit premium.

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‎01-03-2023 20:32

‎01-03-2023 20:32

I was having the same issue and I had to change my tv display sitting from a 4k option to the 4k hdr  option and now I got audio and video!!! 

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