Unable to install Fitbit Coach on my Versa 3

[SAOwen]

Why hasn’t my watch got the coach app on it? Can’t search for it on the phone app or find it anywhere. 

Moderator Edit: Clarified subject

[MarreFitbit]

Hi there @SAOwen, welcome to the Community Forums.

Please make sure that your mobile phone doesn't have any pending update. If so, try updating the phone and then, reinstalling the Fitbit app.

To update the iOS device, follow the information below:

1. Plug your phone into power and connect to the Internet with Wi-Fi.
2. Go to Settings > General, then tap Software Update.
3. Tap Download and Install. 
4. To update now, tap Install. 
5. If asked, enter your passcode.

Now, try to install the Fitbit Coach app to your Versa 3 by following the steps below:

1. With your watch nearby, in the Fitbit app, tap the Today tab > your profile picture > your device image.
2. Tap Apps > All Apps.
3. Browse the available apps. When you find the one you want to install, tap it.
4. Tap Install.
5. Some apps require certain permissions in order to work properly, such as access to the internet or the ability to run in the background. Review these requested permissions and tap Install to add the app to your device. Note that some permissions can cause your phone to use more data. If you decide at a later time that you don’t want an app to have certain permissions, you can adjust these permissions.

I've moved your post to the Fitbit Premium & Coach board for organization purposes.

[SAOwen]

Tried everything. Phone is updated. Logged out and Uninstalled Fitbit app And then reinstalled It again. Factory reset my watch and nothing is working. 

[MarreFitbit]

@SAOwen Thanks for letting me know the steps you've done so far. 

At this moment, I’ve reached the limits of what I can do for you here on the public community forums. The best way to get help for this problem is to chat with us online or give us a call. Click here to get connected.