Unable to rate all exercises

[Chillsessions]

So usually you'd be able to rate the difficulty of all exercises after the session is complete. Except I haven't been able to rate more than three at a time. I thought it was just a bug that was going to be fixed but after so long it's still bothering me. I've sent numerous feedback emails but haven't heard anything back. Just wondering if this is affecting anyone else?

In this case, I could only rate one workout out of many that I did in one session

[SilviaFitbit]

Hey there @Chillsessions! Thanks for the screenshot and details that you've mentioned. I appreciate the feedback that you've shared as well. In this case, I would like you to log out of your app and then force quit it. After this, restart your phone and log into your Coach account again. 

Hope this helps. Let me know the outcome. 

[Chillsessions]

Thanks for the reply.

I've actually tried this already - that example taking place after I logged
out, uninstalled the app, reinstalled and logged in again.

If it matters, I'm using a Google pixel XL (2016).

[SilviaFitbit · Accepted solution]

Thanks for getting back @Chillsessions! We’re aware of it and are working to identify a resolution as quickly as possible. 

We're sorry for any trouble. We appreciate your patience and look forward to getting you back on track.

I'll be around if you need further assistance. 

[afrkrt]

Has there been a resolution to this issue yet? I’m experiencing the same problem. Thanks!

[SilviaFitbit]

A warm welcome to the Community @afrkrt! Sorry to hear that you've been experiencing this issue. I would like you to make sure that you've tried the troubleshooting posted before. 

If you have tried it but you're still unable to rate exercises. Our team is aware of it and are still working to identify a resolution. Your patience is appreciated and look forward to getting you back on track. 

Hope this helps! 

[RL7]

Looking forward to this bug getting squashed @SilviaFitbit 

Keep us posted.