Unable to share/cast Premium workouts to TV

[Laszlo1981]

Hi,

I have found out this morning, the screen share/cast option is not available from the exercise videos anymore.

I still can cast using the phone in-built feature, but in much lower quality and not as convenient.

I have Pixel 7 phone.

Why is this feature is not available anymore? The app's log does not state it was removed.

Thanks

Laszlo

Moderator Edit: Clarified subject

[mrsleep]

Great news. Thanks @Laszlo1981 & @LizzyFitbit for raising the issue and getting it resolved.

[Dasfalco]

It's back for me. No acknowledgment whether or not this was removed on
purpose or not, or whether complaining brought it back, but good that it's
back.

[TracyThePas]

I did. No update option. I have automatic updates enabled. Tried uninstalling and reinstalling also. Nada

[tt1234567]

Still no update on my phone. I suppose they do a phased update in case there are any major bugs, such as the cast button being removed accidentally. I wonder how long the phasing takes?

[LizzyFitbit · Accepted solution]

Hi everyone!

Thank you for your ongoing feedback and the effort you've put into this matter. I'm happy to hear that some of you have successfully regained the cast button on the Coach tab.

For those who are still experiencing this issue, please know that the update containing the fix should now be available to all members. Check the Play Store and ensure that you have installed version 4.35.

[tt1234567]

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@LizzyFitbit wrote:

For those who are still experiencing this issue, please know that the update containing the fix should now be available to all members. Check the Play Store and ensure that you have installed version 4.35.

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Hello @LizzyFitbit , the Play Store only has v 4.34.1 when I check it.

[Sonea_]

Same for me, there is no update in the play store. 

[tt1234567]

My update has finally arrived!

[Sonea_]

Mine too! 

[TracyThePas]

Update arrived and cast is back!!!!!!

Sent from my Bell Samsung device over Canada’s largest network.

[LizzyFitbit]

Hi there, @tt1234567, @Sonea_ and @TracyThePas.

That's great news! Thanks for keeping me posted. I'm glad you received the update and got the cast button back on the Fitbit app.

I hope you can keep enjoying the experience with Fitbit. Have a great week ahead!

[LizzyFitbit]

Hi everyone!

I'm glad that we were able to find a fix to this issue. I truly appreciate everyone's hard work and patience throughout the process.

I'll be closing this thread to further comments, but please don't hesitate to visit the forums or our Help Center if you need assistance with anything else.

Have a great week!