07-01-2021
11:05
- last edited on
07-02-2021
12:55
by
SilviaFitbit
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07-01-2021
11:05
- last edited on
07-02-2021
12:55
by
SilviaFitbit
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My Gmail account is deleted, and I can’t register for the premium service and I’m going around in circles
you can stuff the fitbit, I’ve spent £180 on a device that I cannot use
it kept asking for passwords which were deemed to be wrong
I don’t have a Twitter account and I’m not having one
none of the suggested remedies are relevant
Moderator Edit: Clarified subject

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07-02-2021 12:59
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07-02-2021 12:59
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@Rapidlygoingmad Welcome to the Fitbit Community. Thanks for the troubleshooting performed prior to posting.
I see where your disappointment is coming from. In this case, I'd like you to make sure you're following this procedure to start or purchase your Premium trial:
- If Fitbit Premium is available in your region, you'll see a Premium tab in the Fitbit app. Tap the Premium tab.
- Read the overview, and tap the button to get started.
- Choose a 1-year or monthly subscription to start after your trial, and follow the instructions to subscribe.
Before starting the procedure mentioned above, make sure that you're logged into your Fitbit account. May I know if you're logged into your Fitbit account?
Feel free to check this article How do I set up my Fitbit device?
Hope this helps.
Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.

