help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa 2 SE’s 3 month fitbit premium isn’t available

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎01-21-2020 23:55

‎01-21-2020 23:55

Hello, I have bought the Versa 2 SE and connected it to the app and everything is working except that I always get a message for a 1 week trial for Fitbit Premium instead of the 3 months membership. Is there something I can do? 

Best Answer
Labels:
0 Votes
1 REPLY 1

‎01-22-2020 10:14

‎01-22-2020 10:14

@Elkobrosly Welcome to the Community. Thanks for the details mentioned. 

 

Since your 3 month Premium subscription isn't activating. I've shared your post with our Support team and they will continue assisting you, please check your inbox. 

 

I'll be around if you have any additional questions. 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


Best Answer
0 Votes