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Want to try the 90-days Free trial in Swiss

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‎08-27-2020 11:44 - last edited on ‎09-01-2020 10:42 by Fitbit Moderator

‎08-27-2020 11:44 - last edited on ‎09-01-2020 10:42 by Fitbit Moderator

I want to try the 90 days of Premium, it won’t let me put in my Swiss address - any ideas why not - thank you

 

Moderator Edit: Clarified subject

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‎09-01-2020 10:47

‎09-01-2020 10:47

@Phoebe20 A warm welcome to the Fitbit Community. Thanks for getting in touch about this. 

 

It seems you're trying to activate the 90-days free trial using the Fitbit Store at the moment, only users from UK, US and Canada can purchase their membership from the store. 

 

For users located in other countries, it could be activated using the Fitbit app by doing the following: 

  1. If Fitbit Premium is available in your region, you'll see a Premium tab in the Fitbit app. Tap the Premium tab.
  2. Read the overview, and tap the button to get started.
  3. Choose a 1-year or monthly subscription to start after your free trial, and follow the instructions to purchase.

If your Fitbit app isn't in English, you might still be able to redeem a 90-day free trial of the Fitbit Coach app (available in English, Spanish, French, German, and Portuguese)

 

I'll be around if you have any additional questions. 

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