Cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

While activating Premium not possible to change country

Replies are disabled for this topic. Start a new one or visit our Help Center.

I try to activate the Fitbit Premium, and get stuck with the update name and address prompt..I have no way to change the country from United Kingdom to Canada..

Anyone knows how?

 

Moderator Edit: Clarified subject

 

Best Answer
0 Votes
1 REPLY 1

@TKYTam Welcome to the Fitbit Community. Thanks for the details mentioned. 

 

I took the liberty to share your post with our Support team and they mentioned that you've been in contact with them, please continue the communication though email, they'll be happy to assist. Due to recent events affecting our operations we may take a bit longer to get back to you. 

 

Have a nice day. 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


Best Answer
0 Votes