While buying Premium I get "Error code: 1000"

[Allanaburns]

Hi, I’m trying to sign up to Premium but I’m receiving- “Error: Please check your payment details in your iTunes account and try again. Error code: 1000”.

My payment details are set up correctly in iTunes & up to date. I’m in Australia. 

Thank you. 

Moderator edit: Updated subject for clarity

[ajrs0087]

Yes, but Fitbit Premium purchased through the Fitbit website only allows for a 3 month trial, whereas the Premium Trial on the Fitbit app that has my Sense connected to it, advertises a six month Premium membership trial. So, if I go with purchasing the Premium Trial on the Fitbit website, I'll be losing three months additional trial membership subscription if I do not complete the process through the Fitbit app on my Samsung Galaxy Z Flip 5G where I continue to receive an error message stating that the order cannot be completed and that the transaction failed - when I have tried multiple times using various payment methods, but still no success to date. If somebody could help me solve this issue, that would be great! Thanks!

[Burgerhans]

Hi, I tried to purchase using your link through Fitbit.com.

Unfortunately, I am forced to specify an US address and phone number, but I am located in Europe, so this does not work either.

I also tried to switch off the Face-id on the -Tunes Store and App Store, no luck 😞

[SunsetRunner]

Hi!

I have the same error. Tried all of the earlier suggestions but nothing worked for me. Please help!

[Rae991]

Nothing worked for me - until I bought a new phone.. sorry

[Jrodriguezs]

Hi I having this after my free trial ended

 I changed the monthly charge fo anual and the app tells me that I am already subscribed but after I click ok it gives de error code 1000

and the app doesn’t recognize my subscription but the App Store does

[Leis1970]

Hi

I’m getting the same error too.  I’ve tried the suggestions but nothing works.

please help!

[StinkyBoy]

 

[SunsetRunner]

I'm getting the same as  the above screen shot.  Any ideas?

[Jrodriguezs]

In my case support had to activate de subscription in their system

[puckstopper9]

I gave up and switched to Apple Watch.