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Why is there's a price difference by region?

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‎12-08-2019 14:09 - last edited on ‎12-10-2019 12:14 by Fitbit Moderator

‎12-08-2019 14:09 - last edited on ‎12-10-2019 12:14 by Fitbit Moderator

Your messenger help desk said the price difference of $40, between $39.99 and $79.99 for the pro, was regional? What makes a $40 regional difference before I say you just lost a customer and I may splurge for an Apple Watch and a new fitness app?  
Respectfully, 

DM

 

Moderator edit: Updated subject for clarity 

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‎12-10-2019 12:17

‎12-10-2019 12:17

@DMacLean It's nice to see you on the Community. Sorry for the delayed reply. 

 

Thank you for your feedback regarding our international prices. Currently, there are many factors involved with the international pricing of our products; including the economy and import taxes that retailers pay when receiving products.These factors are beyond our control and we apologize for any inconvenience this may cause.

 

I'll be around if you have any additional questions. 

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