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Workouts done not getting registered in Coach or Fitbit app.

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‎03-24-2019 11:00 - last edited on ‎03-25-2019 07:57 by Moderator Alum

‎03-24-2019 11:00 - last edited on ‎03-25-2019 07:57 by Moderator Alum

Hi. I got coach 2 days ago. I did the walking interval medley yesterday and it didn't get logged to my coach account, and so not to my fitbit account either. I thought maybe it was because I didn't do the fitness test, so I did that today. That did log to my account. So I straight away did the 10 minute warm up and rated the excercises after, but I see that this didn't log now. Can I only log 1 session per day? Or is there a glitch with the app? Otherwise I'm loving it, but it needs to log them properly. Thanks.

 

Moderator Edit: Clarified Subject.

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‎03-25-2019 07:59

‎03-25-2019 07:59

Hello @Flyer999, thanks for joining the Fitbit Community, it's great to have you on board. Smiley Happy

 

I appreciate your participation in the Forums and for sharing your experience with us. At this moment, I will forward the information you have provided to our team so they can take a better look at this situation. 

 

Once we have more to share about this situation, we'll make sure to post it here in the Official Forums. If you have anything else to add or if we can do anything for you in the meantime, please feel free to reply. 

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

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