“About Me” privacy settings is missing.

[Kata404]

The ability to change privacy for the App visibility says it’s ALWAYS Public and can’t be changed anywhere.  It’s missing. I checked in the App AND on the web based dashboard.  The web based dashboard “privacy checkup” says others can see it - I have no idea if that’s the case.

However, anyone not my friend in the APP sees nothing but “you must be friends with this person” regardless.  My profile info is important to dissuade Scammers and I want it visible.

[Odyssey13]

Hi @Kata404  you try this link? click to see privacy settings. I see mine.

[Kata404]

Privacy

Personal Info

Birthday

Sex

Height

Location

My Friends

Statistics

Badges & Trophies

Lifetime Steps, Distance, and Floors

Average Daily Step Count

Graphs

Calories Intake and Burn Graph

Steps, Distance, Floors Graph

Time Active Graph

Sleep Graph

Weight Graph

Edited to fix stripped HTML.  You can see there’s no “About Me” available 

[WendyB]

On the link that @Odyssey13  gave you above. You need to scroll over to the other side and use the drop down to change it to Private or what if you want friends to see change it to that

[WendyB]

For the about me you will need to take it out of your dashboard. Click on the gear and go to settings. Scroll down to about me and remove it or change it to what you do not care anyone will see

Scroll down to submit

[Kata404]

 

I understand that but the Bio portion - the “About Me” that allows for a small blurb about yourself is not one of those options.  Neither on the website dashboard, nor on the Mobile App.

It specifically states in the Mobile App under step average and bio that it’s always Public.  But I’ve had multiple confirmations on the mobile app that it specifically states that only Friends can see it.  I thought perhaps I could find a way to toggle it Visible but to no avail.

 

[WendyB]

Ok I see what you are saying now.  I guess its not an option. 😮

Will remove mine now as its directed at the spammers.😐

[Kata404]

Yeah mines pretty lengthy...  who do we talk to to get it fixed?? 😭

[WendyB]

LOL

You could post it in the features forum if it gets the votes it could be changed

Features Forum

[igobythisname]

Hey Julie,

I'm having trouble wrapping my head around what's going with the 'About Me' section's privacy as well! I see where it says this info is "Always Public", when I view my profile as 'anyone' on my computer, it shows my About Me section, but when I view other people's profiles, it says "You must be friends with this person to see their About Me." as it says for your profile at the time I'm writing this. So yeah, I'm all kinds of confused! Why is it telling me it's always Public, and also telling me I have to be friends with someone to see their's??? Can someone tell me if what it says on my profile?

[Kata404 · Accepted solution]

It says “you must be friends with...”. Which is what I was trying to explain.  I saw no reason to put this in for a “new feature” when it’s clearly a BUG. 😜

[igobythisname]

so it's not actually public...? (cool!) ...but sucks for anyone wanting it to be public. i thought maybe because i first joined long ago (5 yrs) that my settings were different and all these new cats were allowed to make their About Me section private

[Kata404]

Nope it’s not.  I’m glad that works for you but I want mine to be viewed because I have a directed message to warn off fake accounts.  Making it work as described, and/or getting a working toggle would be nice.  But I won’t hold my breath.

[igobythisname]

thanks for helping me determine the true visibility of my About Me section (another Fitbit FAIL).

now i'm curious what your direct message says, and want to ask you how or what experience you have that you believe it actually works, to keep fake accounts away, as I assume spammers and scammers proceed with their deceit, regardless of any warnings or messages

[Kata404]

It doesn’t stop them.  Nothing short of deleting my account will stop them 🙄  It says (paraphrased) : if you are are wearing some else’s face and send me a friend request, I will report as harassment.

[CityLion]

I agree with you. The spammer/scammer disregard everything in much the same way as robo-callers.  Every single profile will be hit because all profiles are a fitbit.com/userid.  As they collect data reflecting what new and hacked profiles are most selected by true but careless users as "friends", there may be more targeted attacks. The saddest thing is fitbit like phone carriers can and will not stop their intrusions because the activity users are annoyed with scew the data to make Fitbit or carrier look more successful than actual.