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Active Minutes not syncing

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‎03-23-2017 12:16

‎03-23-2017 12:16

Hi,

 

So I have done exercise, the fitbit has recognised that I have done so and updated. But it has not updated my active minutes... still saying 0minutes.

Any ideas?

 

Thanks

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3 REPLIES 3

‎03-23-2017 17:57

‎03-23-2017 17:57

@CoraMarr, check out this help article titled, What are Active Minutes?, for an explanation of how Active Minutes are added.

 

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‎03-24-2017 00:37

In response to USAF-Larry

‎03-24-2017 00:37

I did 32 minutes of a workout. It has logged the workout with an average
heartrate of 120 and all that. Just not the Actives Minutes
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‎03-26-2017 13:45

In response to CoraMarr

‎03-26-2017 13:45

Hello and welcome @CoraMarr!

 

I'd like to take a closer look at this situation. To do that I'm going to need you to take a screen shot of the activities showing on your Dashboard. This would then let me get a better understanding of what is going on.

 

Look forward to your reply! 

Lanuza | Community Moderator

Remember to vote for posts that helped you out! Tired of the same workout music? Try a Podcast! 🙂
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