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Active hours not matching

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I’ve read some posts saying this had previously been an issue and was fixed but I have 2 hours showing not met my 250 steps but I did and my tracker reflects this. How can I mke the app show correct?

thanks

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Hello @Ldp0909.

 

Thanks for bringing this up. Let me help you try to get the correct information to load correctly.

 

In this case I'd like to recommend that you try to log out of your account and then log back in. That should force everything to be loaded from the servers again and that should get the correct information to display correctly.

 

Let me know if you have any further questions.

Lanuza | Community Moderator

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