Active minutes disappearing

[Anders83]

Hi All, rec'd Alta HR for christmas and are still getting to grips with its functions, however, active minutes have been recorded without problems, though today, I had 14 mins worth of active minutes with BPM elevated to around 110/120 for the duration and it auto recorded my active minutes - but they've just disappeared and I can't figure out why - my BPM graph still shows the elevated HR, the step count is still increased - i'm confused? Can anyone advise pls.

[Colinm39]

@Anders83Did you enter a manual activity for that time period in your Dashboard..?

If so that can affect the calories burned hence the possible loss of Active Minutes.  It averages the calories over time

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@Anders83 wrote:

Hi All, rec'd Alta HR for christmas and are still getting to grips with its functions, however, active minutes have been recorded without problems, though today, I had 14 mins worth of active minutes with BPM elevated to around 110/120 for the duration and it auto recorded my active minutes - but they've just disappeared and I can't figure out why - my BPM graph still shows the elevated HR, the step count is still increased - i'm confused? Can anyone advise pls.

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