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Activity from the weekend not showing up on Weekly Report

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‎02-04-2019 14:57 - last edited on ‎02-05-2019 12:20 by Moderator Alum

‎02-04-2019 14:57 - last edited on ‎02-05-2019 12:20 by Moderator Alum

 

My Alta HR weekly report has recently shown no activity for Saturdays and Sundays, though my activity does show up correctly on my iPhone and laptop (and the Altar HR itself.)  Very disappointing! What to do?

 

Moderator edit: Updated title for clarity

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‎02-05-2019 12:17

‎02-05-2019 12:17

Hi there @walkerinfinity, welcome to the Fitbit Community Forums! 🙂

 

I would like to help you out with your question.

 

When it comes to the weekly report, it is very important that you sync your data consistently or at least Sunday night before you go to sleep. If you fail to sync your tracker during the weeked for example and you sync it until Monday morning, the weekly report will have already been  generated and it will not include the information for the weeked even if after syncing it shows up on your dashboard.

 

Hope this makes sense. If you have more questions, let me know!

 

PS. I'm moving your post to the Fitbit.com dashboard board for  categorization purposes.

Ferdin | Community Moderator, Fitbit

Help others by giving votes and marking helpful solutions as Accepted

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1 REPLY 1

‎02-05-2019 12:17

‎02-05-2019 12:17

Hi there @walkerinfinity, welcome to the Fitbit Community Forums! 🙂

 

I would like to help you out with your question.

 

When it comes to the weekly report, it is very important that you sync your data consistently or at least Sunday night before you go to sleep. If you fail to sync your tracker during the weeked for example and you sync it until Monday morning, the weekly report will have already been  generated and it will not include the information for the weeked even if after syncing it shows up on your dashboard.

 

Hope this makes sense. If you have more questions, let me know!

 

PS. I'm moving your post to the Fitbit.com dashboard board for  categorization purposes.

Ferdin | Community Moderator, Fitbit

Help others by giving votes and marking helpful solutions as Accepted

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