08-30-2017 04:41
08-30-2017 04:41
My Fitbit Alta seemingly is recording my steps accurately. However, they are not accurately represented in the activity graph during the times I am stepping. I went to the gym yesterday and logged a couple of thousand steps, but they are not represented in the graph during the times I was there. I checked my time zone settings and they are accurate. Sometimes my activity graph doesn't show up until the next day.
08-30-2017 06:23
08-30-2017 06:23
Can you post a few screen shots; that might help us diagnose what is going on.
08-30-2017 06:47
08-30-2017 06:57
08-30-2017 06:57
My morning steps are not showing in my activity history. Somehow I'm unable to post a screenshot of that. It keeps telling me my HTML is inaccurate or invalid.
08-30-2017 07:01
08-30-2017 07:01
@Rar923 wrote:
Hmmm, can't see it; too small. 😞
08-30-2017 07:02
08-30-2017 07:02
Are your steps always off by the same number of hours?
09-03-2017 12:40
09-03-2017 12:40
Not getting the proper times must be frustrating. In addition to what @shipo mentioned, are you getting the correct number of steps at a different time on the graph or are they distributed through the day? When did this start happening? Could you also take a screen shot of what is shows when the graph is not present?
Look forward to your reply.