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Battery Indicator

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‎12-25-2021 23:22

‎12-25-2021 23:22

Battery percentage on app does not match percentage on device (Versa Lite). Used to synch but not now. Have tried - turn off/on, restart watch, reinstall app, turn phone off/on and a factory reset - Versa Lite is 2 years old on the 30th December - warranty will

finish

Best Answer
4 REPLIES 4

‎12-27-2021 07:26

‎12-27-2021 07:26

Hello @Connie64 and welcome to the Community forum.  I suspect you are an iPhone user.  Many of us are having the same problem with the current iOS app.  We will need to wait for a fix.

Community Council Member

Laurie | Maryland, USA

Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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0 Votes

‎12-27-2021 08:49

In response to LZeeW

‎12-27-2021 08:49

Thank you-That makes sense!

Sent from my iPhone
Best Answer

‎01-02-2022 10:48 - edited ‎01-04-2022 19:05

In response to Connie64

‎01-02-2022 10:48 - edited ‎01-04-2022 19:05

Same Problem. iphone 8 v15.1. Fitbit app 3.52.1 (1084).

SenseSenseAppApp

The only way I have corrected this is to log out on the fitbit app; log back in and re-sync. I have to do this each time the problem occurs. 

Best Answer

‎01-04-2022 13:13

In response to SunsetRunner

‎01-04-2022 13:13

Worked a treat. Thanks.

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0 Votes