01-25-2018 09:16
01-25-2018 09:16
The Calendar on the Weight section is not correct It is saying Jan 24 is a Sunday. Can this be corrected? It threw me off in entering some late data.
Answered! Go to the Best Answer.
01-25-2018 12:29
01-25-2018 12:29
@Lael Thank you for your screen shot. You clearly have been able to reproduce the error.
Like I said before, sometimes these errors are specific to a particular type of computer operating system or a specific web browser.
Do you use a Mac or a PC? If a PC, which version of Windows? Are you using Internet Explorer, Firefox, Safari, Chrome?
I cannot reproduce your error on my Mac (Sierra) on Firefox or Safari.
Laurie | Maryland, USA
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.
01-25-2018 09:30
01-25-2018 09:30
@Lael I went to my dashboard to check out what you are seeing. Sometimes, bugs appear and pages load wrong on Firefox or Safari, but not IE.
I noticed when I click on the calendar date range (Dec 27, 2017 - Jan 25, 2018), the month that appears is Dec 2017. The 24th is on Sunday. Can you please check to see that you are seeing Dec 2017 and not Jan 2018?
If your calendar does show Jan 24 as a Sunday, can you please post a screen shot? What type of computer/operating system are you using? What browser are you using?
Laurie | Maryland, USA
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.
01-25-2018 09:41
01-25-2018 11:13
01-25-2018 11:13
I tried taking a photo and it keeps telling me that I cannot add it as it is too large. It is still incorrect
01-25-2018 11:14
01-25-2018 11:14
Mine does not match yours.
01-25-2018 11:21
01-25-2018 11:23
01-25-2018 11:23
Here is my shot
It does not match. Before it was correct now it is off.
01-25-2018 12:29
01-25-2018 12:29
@Lael Thank you for your screen shot. You clearly have been able to reproduce the error.
Like I said before, sometimes these errors are specific to a particular type of computer operating system or a specific web browser.
Do you use a Mac or a PC? If a PC, which version of Windows? Are you using Internet Explorer, Firefox, Safari, Chrome?
I cannot reproduce your error on my Mac (Sierra) on Firefox or Safari.
Laurie | Maryland, USA
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.
01-25-2018 12:41
01-25-2018 12:41
Thank you so much. It works on Firefox. My Internet explorer still is wrong but I will go to Firefox.
01-25-2018 15:29
01-25-2018 15:29
@Lael I reported this to the people who pay attention to this type of thing.
Laurie | Maryland, USA
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.