07-11-2021 00:24 - last edited on 07-13-2021 19:00 by WilsonFitbit
07-11-2021 00:24 - last edited on 07-13-2021 19:00 by WilsonFitbit
18000 Steps recorded in an instant. a false blimp!! How do I delete this false record? Otherwise all the stats are skewed and charts don't have right scales etc in the dashboard and in the trends/ Do I have to delete all data and start a new history?
Moderator edit: subject for clarity/format
Answered! Go to the Best Answer.
07-11-2021 06:37
07-11-2021 06:37
Hello @Rover53 and welcome to the Help forum. I see that you are a new user. Many users are reporting that they are getting large numbers of steps or large numbers of floors in an instant, just like you. There is a way to use the app to log this section of time as driving. Users who get a lot of steps while driving or riding in a bus do this. As a long time user, I have never done this and have a different recommendation. Ignore it and move on.
Laurie | Maryland, USA
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.
07-11-2021 06:37
07-11-2021 06:37
Hello @Rover53 and welcome to the Help forum. I see that you are a new user. Many users are reporting that they are getting large numbers of steps or large numbers of floors in an instant, just like you. There is a way to use the app to log this section of time as driving. Users who get a lot of steps while driving or riding in a bus do this. As a long time user, I have never done this and have a different recommendation. Ignore it and move on.
Laurie | Maryland, USA
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.
07-11-2021 19:15
07-11-2021 19:15
Great- I worked it out. In Settings go to "manage data" I was able to delete the steps for that day only . Then I created a new activity on that some day for that day and entered with the correct number of steps ( previously recorded number less the blimp number) . Now all the trends, weekly numbers and other data points are correct.
07-12-2021 05:36
07-12-2021 05:36
By any chance @Rover53 do you have Mobile Track enabled in the fitbit app on your phone.
Several users have had the experience of Mobile Track giving them 100,000 steps within in a 15 minute period.
You should only have to log driving for the time period that these false steps where recorded.
07-12-2021 08:03
07-12-2021 08:03
@Rover53 I hope your extra steps are a one and done experience. Manually added steps don't count towards lifetime step and distance badges. Manually adding once isn't a big deal. Anyone who adds steps many times will expect a badge, then not get it.
No fitness tracker is a scientific device. Every piece of data that comes out is an estimate. This is why I discourage micromanaging an account.
Laurie | Maryland, USA
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.
07-12-2021 19:04 - last edited on 07-13-2021 06:53 by MarreFitbit
07-12-2021 19:04 - last edited on 07-13-2021 06:53 by MarreFitbit
Thanks @Rich_Laue yes I do have Mobile Track enabled Thanks understand issue now.
Update: @LZeeW Thanks for your help. i appreciate the issue now.