05-12-2016 21:24
05-12-2016 21:24
I've just added my wifes flex tracker to my account (mine is a charge). I can't get my dashboard to show results for the 2 separate trackers. It appears that my dashboard is adding my wifes numbers to mine. Can they be kept separate or would I have to set up a new account for her?
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05-18-2016 16:37
05-18-2016 16:37
@jimbojones7 Hey there! I see @Odyssey13 did a great job answering your inquiries related to your wife's Flex and your Charge. In this case, for best results you will h ave to create a new account for her in other to show separate results. However, if you guys are syncing with the same computer you can definitely use the same Dongle without any problem. Let me or @Odyssey13 know how did it go!
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05-12-2016 21:31
05-12-2016 21:31
Welcome to the forums @jimbojones7
You need to set your wife up with her own account and pair the Flex to it. While doing this, keep your own Fitbit out of range.
Be sure to remove the Flex from your account before setting her up.
Let us know how things go for you.
05-18-2016 16:37
05-18-2016 16:37
@jimbojones7 Hey there! I see @Odyssey13 did a great job answering your inquiries related to your wife's Flex and your Charge. In this case, for best results you will h ave to create a new account for her in other to show separate results. However, if you guys are syncing with the same computer you can definitely use the same Dongle without any problem. Let me or @Odyssey13 know how did it go!
Did you receive the answer you were looking for? Mark the post as an accepted solution! 🙂
04-12-2017 09:04
04-12-2017 09:04
I did set my wife up with an account but how do I log back in to see my dashboard
04-12-2017 12:06
04-12-2017 12:06
Welcome to the forums @Wobbly1952
All you need do is log out of her account and log back in with your own. It's similar to sharing a computer and logging into two different email accounts.
You can do this!
We're here for you and hope to see you around the forums more often.
Keep on stepping!
04-16-2017 14:47
04-16-2017 14:47
@Odyssey13 amazing suggestion! Thanks for always having my back in the forums!
@Wobbly1952 I see @Odyssey13 has provided great suggestions on how to make this transition from one account to another very smoothly. Hope this helps!
Let us know how it went.
Did you receive the answer you were looking for? Mark the post as an accepted solution! 🙂