Can't see private messages on Dashboard

[MooseA]

Even with both email and mobile boxes checked in settings I only receive private messages via email. I tried un-clicking them, logging out and back in, saving, then going back and clicking them then saving again and I still have no messages or taunts in my application. Any suggestions?

thanks

Moderator edit: updated subject for clarity

[LanuzaFitbit]

Hey @MooseA! 

That sounds very bothersome. What browser are you using to check this on? It could be a matter of the browser itself. If possible, please try Internet Explorer if you're on a Windows PC or any other browser that is not the one you're currently using.

Look forward to your reply letting me know how it went. 

[Colinm39]

@MooseADo you show a red dot against your mail icon in the top RH corner of your Community page.?

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@MooseA wrote:

Even with both email and mobile boxes checked in settings I only receive private messages via email. I tried un-clicking them, logging out and back in, saving, then going back and clicking them then saving again and I still have no messages or taunts in my application. Any suggestions?

thanks

Moderator edit: updated subject for clarity

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[LanuzaFitbit]

Thanks for chiming in @Colinm39. Glad to see you here.

@MooseA Please do let us know if you try what I suggested and if it doesn't work, answer @Colinm39's questions so that we can get a better understanding of what is going on.

Look forward to your reply.