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Can't sync my Charge 3

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‎02-27-2021 23:23 - last edited on ‎02-28-2021 18:11 by

‎02-27-2021 23:23 - last edited on ‎02-28-2021 18:11 by

I have been trying to sync my charge 3 to no avail. I reinstlled the App and now couldn't set up my device as i keep getting an information that fitbit.com is down for maintenance for about 2 days now. Kindly help

 

 

Moderator edit: subject for clarity 

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‎02-28-2021 18:11 - edited ‎02-28-2021 18:12

‎02-28-2021 18:11 - edited ‎02-28-2021 18:12

Welcome to the Fitbit Community, @Oola158.

 

Thanks for the details shared in your post and for already trying to resolve the issue. Upon checking with our Support team, I was told that you have already contacted them. If you still need help, please feel free to contact our team back as they have already all the details and special tools to continue assisting you. 

 

Have a nice day.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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