04-30-2016 05:09
04-30-2016 05:09
When I download data, I do not get the BPM data? Why is this please?
04-30-2016 05:23
04-30-2016 05:23
Moved this thread from the Charge HR to the Fitbit.com Dashboard section to increase the chance of getting a solution.
05-01-2016 18:58
05-01-2016 18:58
You do not get heart rate data when you download/export your data because Fitbit does not make the heart rate data available for download.
The Help article Can I export my fitness data to my computer has stated for a long time:
"We're still working on making automatic heart rate data available for export"
There's a feature request here that was opened January 2015 that you could add your comments.