Cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Cannot download archive

Replies are disabled for this topic. Start a new one or visit our Help Center.
Am I alone in not being to dowload my archive? I hate the new app, am utterly disappointed with the changes Google have made and have decided to go with Garmin. Strangley (or deliberately) FitBit will not allow me to download my archive. It gets to 85% dowload and then freezes. Anyone else having the same problem?
Best Answer
2 REPLIES 2

Same problem. I am stuck at 82%.

Best Answer
0 Votes

Maybe we are still OK. Their export instructions say "If you have a large amount of Fitbit data, it could take several days to generate an archive".  I have over 5 years of data to export, maybe that is considered " a large amount".

Best Answer
0 Votes