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Change Fitbit account email address

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‎08-11-2021 13:33 - last edited on ‎08-11-2021 16:03 by Fitbit Moderator

‎08-11-2021 13:33 - last edited on ‎08-11-2021 16:03 by Fitbit Moderator

Help!  I put in a wrong email address and can't figure out how to correct it.  It's an Inspire 2 and I'm just getting it set up.  Thank you!

 

 

Moderator edit: updated subject for clarity. 

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2 REPLIES 2

‎08-11-2021 13:39

‎08-11-2021 13:39

Hi @SugarCakesKGL  you can just start over again and use the correct email address. You can't fix a wrong email address because you'd need to be able to actually log into that email address to make the change. So, just start from scratch with your desired email address. We're here if you need us. Welcome to the forums.

Stepping in the U.S.A. since September 2013. Android 14

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‎08-11-2021 17:41 - edited ‎08-11-2021 17:41

In response to Odyssey13

‎08-11-2021 17:41 - edited ‎08-11-2021 17:41


Welcome to the Fitbit Community, @SugarCakesKGL. I'm sorry to hear you added the wrong email address to your Fitbit account.

 

As @Odyssey13 mentioned, you can start over with the correct email address and start using your Inspire 2. You can check help article: How do I set up my Fitbit device? You'll find the instructions to create your Fitbit account and connect your device.

 

Keep on visiting the forums. 

Andrea | Community Moderator, Fitbitp>

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