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Change of wi-fi router

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‎10-09-2019 08:11

‎10-09-2019 08:11

If I change my router/hub, do I need to update my Fitbit account / profile accordingly or will the device still sync?

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‎10-09-2019 16:42

‎10-09-2019 16:42

Hello @Pat_Kelly,

 

Welcome to the community!

 

The Fitbit trackers sync through your device (either smartphone or computer).  As long as that is connected, you can sync.

 

On newer trackers (like Ionic and Versas) you get some other features through wi-fi (like uploading music to the device).  Once you have updated your router, just update the settings on the device.

 

Updating the scales (Fitbit Arias) may be a little more involved.  Let us know if that's the case.

 

I hope this helps.

Frank | Washington, USA

Fitbit One, Ionic, Charge 2, Alta HR, Blaze, Surge, Flex, Flex 2, Zip, Ultra, Flyer, Aria, Aria 2 - Windows 10, Windows Phone

Take a look at the Fitbit help site for further assistance and information.

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