01-15-2023 18:10
01-15-2023 18:10
I'm unable to changey name on Fitbit account as I opened it many years ago and it was my partner's daughters name. I would like to update it to mine please. The email is correct.
01-16-2023 07:32
01-16-2023 07:32
Hi @tashhudson customer support may be able to help you. Ask them.
here are the support contacts I've gleaned over the years on the forums.
when there is someone available, chat is an option. Phone or Twitter works well, too.
https://myhelp.fitbit.com/s/support?language=en_US
Support is limited by the number of representatives available at a given time and the hours of operation. Chat lines are open when they have live help.
USA: call (877) 623-4997
UK: call 0800 069 8505
INDIA: call 000 800 050 1057
IRELAND: call 01 691 7502 (country prefix: +353)
Other contact options:
USA: click
Canada: click for options