Changing users... sync to different account

[Cris868]

Hi guys... I have a charge 2 but got a versa 3 for Christmas. Both are now synced to my phone. I want to remove the charge 2 and give it to my 7yr old. I want to sync that watch to her iPad with a newly created Fitbit account and use only the versa3 on my phone. I’m not getting the charge2 to remove from my phone... her iPad isn’t recognizing the charge2. Please help

[Odyssey13]

Hi @Cris868  due to laws across the world, children are prohibited from having an online account and using these devices. The Ace series was made especially to allow children six and up to use these services. Fitbit is abiding by those laws. Lying about the age is the only solution, but would create a problem since the algorithms are made based on gender, age, height and weight. So that would give completely wrong data for your child. Lying about the age is the only workaround if you're not using the Ace.

Make sure of the system requirements here - click to see