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Charge HR clock not changed to British Summer Time

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‎03-30-2017 02:53

‎03-30-2017 02:53

Hello - my Charge HR clock did not automatically change to plus one hour on Sunday.  I have looked at Forums on how to rectify this problem and have tried to set it to other time zones, then change back, but that did not work.  I have synced it several times, its driving me potty.   Surely this piece of equipment should be sophisticated enough to change with the time changes.  How do I do this please?

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‎03-31-2017 12:15

‎03-31-2017 12:15

Hello @CURLYSANDY! Welcome to the Forums.

 

In this case I'd recommend that you try to restart the Charge HR and then sync it to your account once again. To restart, follow these steps:

  1. Plug your Fitbit into its charging cable. 
  2. Press and hold the button for 10 to 12 seconds until you see the Fitbit icon and a version number. (VXXX)
  3. Let go of the button.

After doing that, please sync your Fitbit to your account.

 

Please let me know how it goes! 

Lanuza | Community Moderator

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